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Cancellation Policy

Veronica K Platform: Private Lesson Rescheduling & Late Policy We understand that life happens! However, to ensure fairness and availability for all our clients, we kindly ask you to review our private lesson rescheduling and late policy: Your lesson will automatically be cancelled without refund if you are greater than 15 minutes late without contacting me for your lesson. Reschedule Within 24 Hours: To qualify for a credit towards a future lesson, you must reschedule your appointment at least 24 hours before the original scheduled time. One Reschedule Per Credit: Each lesson credit can only be rescheduled once within 30 days of the original appointment date. Extraordinary Circumstances: If you are unable to attend your rescheduled appointment, please contact Veronica directly at veronicakplatform@gmail.com to discuss your situation. We offer flexibility for truly extraordinary circumstances. Respecting Others: We operate on a limited schedule, and each missed appointment takes a spot from another student. Please be courteous and avoid rescheduling more than once unless absolutely necessary. Consequences of Repeated Rescheduling: Appointments rescheduled more than twice without contacting Veronica may be cancelled without a refund due to the impact on scheduling. Veronica K Platform's Policy: This policy is in place to ensure fair access to private lessons for all clients. Threats or chargebacks against Veronica or Veronica K Platform LLC will not be tolerated. Thank you for your understanding!

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